Rug Care and Cleaning Tips

Please note that these instructions are guidelines only. We always recommend that you consult the cleaning and rug care instructions that come with your rug, or are found on many manufacturers’ websites. Always test a small portion of the rug before applying a cleaning method to the entire rug.
General Maintenance tips
General tips for removing spills and stains

Cleaning Spills

As a general rule, follow any cleaning instructions provided by the rug's manufacturer.
Wool Rugs
  1. With a dry cotton towel or white paper towel, blot out stain as much as possible
  2. Scrape off any food or debris with a dull knife.
  3. Mix a very small amount of dish soap (Joy, Palmolive, etc.) with a cup of cold water.
  4. With clean sponge and soap mix, gently remove remainder of stain.
  5. Blot area with dry towel.
  6. Avoid excessive heat or agitation. For all-over cleaning, we recommend using a professional. Wool rugs are more prone to bleed and stain than their synthetic counterparts, thus requiring extra prompt and careful cleaning.
Olefin/Polypropylene/Nylon Rugs Synthetic - color fast, won't run or bleed. Easiest to clean.
  1. First, blot out stain as much as possible with dry cotton towel or white paper towel.
  2. Scrape off any food or debris with dull knife.
  3. Mix a very small amount of dish soap (Joy, Palmolive, etc.) with a cup of cold water.
  4. With clean sponge and soap mix, remove remainder of stain. Avoid using excessive water.
  5. Blot area with dry towel.
  6. Fantastic and 409 can be used to remove grease and stubborn stains.
  7. For all-over cleaning: Send it to a professional cleaner.
Shag Rugs For everyday cleaning, give rug a good shake to remove loose dirt and fluff the pile. We recommend you go over your carpet every day with an upright vacuum that has a beater-bar action (no teeth or combs). For deeper cleaning, professional cleaning is recommended. Small rakes can also be used to fluff the pile, if necessary.
Silk Rugs Due to the delicate nature of the fabric, rug should be dry cleaned.
Cotton/Rayon
Plant fibers (Jute, Hemp, Coconut, etc.)